Wednesday, November 28, 2007

Bajaj Allianz Life has a seriously pathetic customer portal

Bajaj Allianz Life aspires to be one of the best Private life
insurance providers in India. But its "Customer Portal" website
seriously sucks bigtime !!!!

The link absolutely never opens. I am not sure how easy will it be for
a customer to pay his premium online. Think of the day in which
someone wants to pay online on the final day without penalty and the
website never opens up.

This has been my experience for almost 2 years of me holding a Bajaj
Allianz Ulip.

Frustrating....

For those who are adventurous enough or wants to spend looking at a
blank screen...Fell free to click the following link.

https://bajajallianzlifeonline.co.in/Weblife/Online/polLogin/login.jsp

17 comments:

Publia said...

That is seriously bad. Why insurers think people need to sign in before they actually will be buying something is certainly odd. From my experience, there seems to be some great fear that readers will decompile their rather "iffy" websites. How wierd is that?

Allianz is huge, and India's supposed to be the greatest insurance opportunity of this century. Of course, from your link you wouldn't guess either to be true!

Balaji said...

One of the biggest shams of the century ---> "Customer is the King" Is it really the case?

Alpesh said...

The most rubbish site i have ever seen. I really dont understand why the hell they are not improving. I have wrote several times to them but no answer. Really shameless people who only want to show sales but no after sale services. Shameless bajaj allianz. Never ever would do any ULIPS with them again. I Have ICICI pru life time super and really they are super in web.

ashu said...

I have done online registeration 4 days ago. A msg appeared that username and password will be sent to my email... Is it going by snail-mail to hotmail servers so that i will recieve it before i die. Wikipedia should include bajajallianz as aka for "truely pthetic"

Balaji said...

@ashu>> if it really important I will suggest you to contact them via email. that is faster well not faster but comparitively faster. I have heard that ICICI pru has good ULIP service. If that is what you are after I would suggest you to give the m a go..best of luck.

Anonymous said...

Its true, the site never opens up, perhaps the only time I could open the site was at 4:30 am one fine day. The switching & portfolio management details are equaly imposible to operate. Pathetic & frustrating. I have simply given-up & will close my policies after 3 yr lock in.

Anonymous said...

Absolutely i totally agree, the bajaj allianz customer portal is crappy,they don't even said transation statement(switch) via mail if you happen to do it online, its sucks big time, ICICI pru is way too better

Rao said...

yes. i too agree totally. infact this is the worst websites of a life insurance provider who don't care for his customer.
Also, neitehr they send us reminders for payment in time and
Nor their site never allowed me to check my account status.
An even they are now threatening methat if i do not pay my premium of this year within a day or so, tehn whole of the my policy amount will lapse. i don't know what F*** is going on here. Do they just want to curb hard earned people money by using this business?

Rajagopala said...

I have been trying to login to the site for last half an hour or so without any success! Absolutely pathetic portal is this! Wake up Bajaj Allianz!

Anonymous said...

Thats why they have different site for future customers:
https://www.bajajallianz.com

and for existing customers?:
http://bajajallianzlifeonline.co.in/

The customer portal really sucks.

Anonymous said...

use the http protocol... https doesnt seem to work.. i just paid my premium using http...

Anonymous said...

Good dispatch and this enter helped me alot in my college assignement. Say thank you you for your information.

Anonymous said...

My friend and I were recently discussing about the prevalence of technology in our day to day lives. Reading this post makes me think back to that discussion we had, and just how inseparable from electronics we have all become.


I don't mean this in a bad way, of course! Societal concerns aside... I just hope that as technology further develops, the possibility of uploading our memories onto a digital medium becomes a true reality. It's a fantasy that I daydream about almost every day.


(Posted on Nintendo DS running [url=http://cryst4lxbands.sosblog.com/-b/Will-the-R4-or-R4i-work-b1-p2.htm]R4 SDHC[/url] DS ZKwa)

Anonymous said...

I truly believe that we have reached the point where technology has become one with our society, and I think it is safe to say that we have passed the point of no return in our relationship with technology.

I don't mean this in a bad way, of course! Ethical concerns aside... I just hope that as technology further advances, the possibility of uploading our memories onto a digital medium becomes a true reality. It's a fantasy that I dream about almost every day.

(Submitted on Nintendo DS running [url=http://cryst4lxbands.blog.com/2010/01/31/will-the-r4-or-r4i-work/]R4i[/url] NDSBro)

Anonymous said...

Electronic memory is something that I seem to be unable to ever have enough of. It's as if megabytes and gigabytes have become an inseparable part of my day to day existence. Ever since I bought a Micro SD Card for my Nintendo DS flash card, I've been on permanent watch like a prison guard for high memory at cheap prices. It's driving me crazy.

(Submitted by BlogServ for R4i Nintendo DS.)

KLS said...

I fully agree with the general coments of bad costomer portal services. In fact I really got cheated by Bajaj allianz Mulund Branch office staff when I purchased Max Gain policies directly from them without any agent or Insurance consultant. This is in connection with unit allocation fopr first year.

KLS said...

All these complaints are absolutely correct. Bajaj Allianz management and co -ordination between branch offices has crippled down. There is no proper feed back ever received from online complaints.